Samantha Paul

 I worked for a number of years in radio and television production on a wide range of both live and pre-recorded programmes. I’ve also worked as an events co-ordinator, and have had numerous secretarial roles between TV contracts.

Sarah Gainey

I have worked as a legal secretary for over 20 years specialising in conveyancing. I’m now training to become a licensed conveyancer

Kat Hicken

Originally from the Midlands, I moved to Glasgow as a teenager before finally settling in the South West of England. I have completed both an MA in History at Glasgow University and B Mid at Glasgow Caledonian University, I have 18 years experience of working within the NHS/healthcare sector, incorporating both clinical and corporate environments.


Administrator in both education and medical fields for over 20 years.

Chantelle Punch

I worked as a university administrator at different institutions within the University of London for several years then became a medical PA within the NHS.

Daisy Ward

I graduated with a first-class honours degree from Plymouth University in 2012. After several years gaining work experience in different sectors to see what I liked, I became self-employed in early 2015, and began transcribing for different agencies alongside setting up a CV consultancy business. My experience to date encompasses copywriting, marketing, transcription, customer service,…

Helen Smith

I’m 51 years old, live in Leicestershire and have an 18 year old son. I’ve been transcribing research interviews and focus groups for around 20 years now on a range of different topics. I enjoy the variety and the flexibility of the work.

Gill Partridge

I am originally from Lewes, East Sussex. Went to Micklefield school in Seaford (on a scholarship). Member of the Young Farmers Club. Did a lot with BTCV (British Trust for Conservation Volunteers) including building a footpath on an Icelandic volcano (yes, that one!).  Now live in SW Scotland with my husband, son (21) and daughter…

Lindsey Johnson

I have several years of experience in university secretarial roles before staying at home with my children for seven years.


Natural healthcare to media to publishing to executive assistant at partnership board level. Suffers from the syndrome ‘perpetual student’

Our Accreditations

We hold a Cyber Essentials certificate, we are IASME GDPR accredited and we are an ISO 9001, ISO 27001 and ISO 14001 systems accredited company. We sign confidentiality undertakings as required.

10% Profits to Charity

10% of our profits are donated to the Ten Percent Foundation, a charitable trust registered in the UK. Since 2000 over £150,000 has been donated to projects in Africa and the UK. Click here for details.