We get asked about our company file & data retention policy more than any of our other policies. They are straight to the point.
Audio Upload Retention Policy
All audio uploads are deleted after a month.
Transcription Retention Policy (Document Retention)
We keep a copy of all transcripts for at least 12 months. If you would like us to delete transcripts sooner, please let us know.
We are more than happy to be flexible with file deletion – we can delete any document, video and audio files at any time to fit with external organisation requirements on request.