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Retention Policy

We get asked about our company file & data retention policy more than any of our other policies. They are straight to the point.

Audio Upload Retention Policy

All audio uploads are deleted after a month.

Transcription Retention Policy (Document Retention)

We keep a copy of all transcripts for at least 12 months. If you would like us to delete transcripts sooner, please let us know.

Optional Deletion

We are more than happy to be flexible with file deletion – we can delete any document, video and audio files at any time to fit with external organisation requirements on request.

March 2023
Thanks very much, Anna. I was impressed with your service and will definitely use you again if I need transcription services in future. Marcus Bateman, Consultant Physiotherapist

Feedback from University Hospitals of Derby & Burton NHS Foundation Trust

January 2023
Dear Anna – thank you so much for the two transcripts. Please pass on my thanks to whomever typed them, for they have done an excellent job. Best wishes S

Private individual client

December 2022
Morning, Anna, thanks so much for this. Had a really great experience with TP Transcription [ ]. All the best.

Will Freeman, Health & Wellbeing Officer WWT Steart Marshes (Wildfowl & Wetlands Trust)

Our Accreditations

We hold a Cyber Essentials certificate, we are IASME GDPR accredited and we are an ISO 9001, ISO 27001 and ISO 14001 systems accredited company. We sign confidentiality undertakings as required.

10% Profits to Charity

10% of our profits are donated to the Ten Percent Foundation, a charitable trust registered in the UK. Since 2000 over £150,000 has been donated to projects in Africa and the UK. Click here for details.