Retention Policy

We get asked about our company file & data retention policy more than any of our other policies. They are straight to the point.

Audio Upload Retention Policy

All audio uploads are deleted after a month.

Transcription Retention Policy (Document Retention)

We keep a copy of all transcripts for at least 12 months. If you would like us to delete transcripts sooner, please let us know.

Optional Deletion

We are more than happy to be flexible with file deletion – we can delete any document, video and audio files at any time to fit with external organisation requirements on request.

Our Accreditations

We hold a Cyber Essentials certificate, we are IASME GDPR accredited and we are an ISO 9001, ISO 27001 and ISO 14001 systems accredited company. We sign confidentiality undertakings as required.

10% Profits to Charity

10% of our profits are donated to the Ten Percent Foundation, a charitable trust registered in the UK. Since 2000 over £150,000 has been donated to projects in Africa and the UK. Click here for details.