We have been working flat out on Zoom interviews over the last few months for our clients, transcribing audio for research interviews, or completing transcripts for online meetings. Whilst Zoom (and Google Hangouts, TeamViewer, Skype, Cisco Webex, Go ToMeeting, Join.me, BlueJeans and Adobe Connect) is a great resource, particularly during a pandemic, here are some of the advice emails and queries we have dealt with.
How do I Record the Audio from a Zoom Meeting?
You do not need to film or record the meeting on your mobile put close to the speaker on your computer or tablet, which is something a client did last week.
We have written an article on how to use Zoom for transcription, but its much more advanced than needing to point a recording device at your computer!
- Open Zoom and click “Settings”.
- Click the “Recording” tab.
- Enable “Record a separate audio file” for each participant.
- “Record” and save the meeting to your computer.
- Once the meeting is finished and the recording has caught up (Zoom has to process it) open the Recording folder and within the folder open the audio record.
The file quality is usually excellent and Zoom files are easy to manipulate and process.
What Format do I need to save a Zoom file into for Transcription?
You don’t need to save them in any specific file format. Zoom automatically saves the files as MP4 automatically. Audio files are M4A. Don’t worry about trying to save them into other file formats. MP4 and M4A files are very easily manipulated for transcription purposes.
I can’t access my Zoom files – help!
Don’t worry – its really easy to export a Zoom recording. Here’s how to do it.
- Log into your Zoom account and click your profile picture.
- Click “Settings”.
- Click “Recording”.
- Click one the options beside “Local Recordings”.
- Click “Open” to open the folder where your local recordings are stored.
I have a longer session to record and Zoom will throw me out after 40 minutes. How do I stop this?
Two options – either use a different meeting recording service, or pay for the Zoom Pro or Business option. Zoom Pro costs $14.99 per month (if one host) and Zoom Business costs $19.99 per month.
Zoom Business includes the automatic speech to text transcription service (although this is reportedly only 85% accurate). It seems to require a minimum of 10 licenses in order to be able to use it as well.
Is Zoom Safe and what Additional Security do I need to conduct confidential Interviews?
Yes – you can add passwords and keep meetings completely private. We have written an article on safety concerns and being safe using Zoom, following the UK government safe practice for Zoom advice.
Can I record a Zoom Meeting if I am not the host?
No – you will need permission from the host in order to be able to record the meeting. If you want to record a Zoom meeting without asking for permission you will need to use another external tool. Try NCH Capture – https://www.nchsoftware.com/capture/index.html. We have used this ourselves for a range of recordings and it is very good and easy to use.
If we get any more queries we will add them to our blog.